![]() ![]() ![]() The service representative said AMD sends customized drivers to OEM's and that this can take a while and that they do not have a recent driver update that would help my issue.Īny advice on the issue I'm having and whether it is processor-related? Does AMD send manufacturers custom OEM driver udpates? I have tried updating from AMD's website and the update does not install for that reason. Most recently the manufacturer service representative I spoke with suggested updating to the newest AMD drivers but he said this probably will not work since the drivers that the manufacturer uses is customized for OEM systems. The two USB ports in the front of the PC do not have this issue. The manufacturer has replaced the motherboard a couple times and the power supply once without any luck. I have to re-plug in these USB devices for them to work again and this happens very frequently with some devices especially when I startup applications. A major issue that I have now sent the computer to the manufacturer for service FOUR times is that the USB ports in the motherboard intermittently stop working for devices I have plugged in such as mice, video game controllers, video game controller wireless receivers, etc. I recently purchased a computer from CyberPowerPC via BestBuy with a Ryzen 5 5600G.
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